Skyline America

When you are looking for a Denver or Littleton car repair or brake repair shop, here are some important questions you should ask of any shop you are considering.

1. Does the car repair shop you are considering have “trained” technicians?

Always look for a Denver car repair shop that has service personnel who have previously worked at dealerships or dealer repair shops. Make sure the shop has a core staff of experienced people who have been doing car repair for at least 15 years. Always look for certificates displayed in their service area along with A.S.E. (Automotive Service Excellence) awards. In Colorado it is also important to have IM240 Clean Air Colorado certificates for repairs on emission systems.

2. Will your factory or extended warranties be voided if you use this auto repair shop?

Generally your warranties require you to keep your vehicle maintained according to the manufacturer’s maintenance schedule. It is not necessary to use a dealer for this, although it is important to use a competent and licensed repair shop. Most credible auto repair shops can do regular maintenance work without having an effect on your warranty.

3. Does this shop require you to make an appointment?

The simple fact is a good car repair shop is busy, so having to set appointments is normal. This actually increases your chances of getting your car back the same day. For emergency work a customer-oriented auto repair shop should be able to make an exception and fit you in without an appointment, if at all possible.

4. Does this shop let you book a service appointment online?

As time goes by booking online is becoming more and more common. Online booking gives you the ability to book an appointment at any time of the day or night, without having to talk to anyone. This is convenient both for you and for the repair shop.

5. Does this repair shop provide transportation?

Getting to and from the repair shop to drop off and pick up your vehicle can be a major inconvenience. So it is very handy when your repair shop provides a shuttle service to take you where you need to go. There is at least one Denver repair shop that provides a rental car at no charge for some repairs.